Passengers are required to drop by at the ticketing office of Shuttle Ferry by the port area for validation. A copy of the ticket will also be sent to your email.
Boarding: Boarding gates will be strictly closed 30 minutes before departure time; Those who cannot check-in 30 minutes before departure will be refused boarding. Thus, passengers are advised to be at the terminal at least an hour before the indicated departure time to avoid inconvenience.
For passengers with rolling cargo, please book your rolling separately, this e-ticket will not guarantee a slot availability for rolling.
Passengers listed on this itinerary should present valid IDs with their names on it. Failure to do so may result in refusal of entry.
List of Valid IDs: Government issued IDs (SSS, GSIS, Voter’s, Postal, Driver’s license, PRC, etc) OSCA Id (This ID is required when you have availed of the senior citizen discount.) Company ID or Student ID (must have the signature/stamp for the current school term.)
Refund/Rebooking Request: For refund and/or rebooking request, please email at [email protected] stating your current itinerary details.
Refund Surcharges: Before departure (10%) After Departure (20%)
Revalidation/Rebooking Surcharges: Before departure (10%) After Departure (20%)
Sailing schedule of the vessel maybe changed or cancelled without prior notice.