Below are guidelines when requesting for a rebook:
1. Contact the support team through email when requesting for rebooking.
Email us at [email protected]
2. You will be asked to submit the following requirements and information.
Passenger’s current booking details-i.e Shipping lines, Travel dates, Accommodation
Scanned copy of passenger(s) Valid ID.
Bank Details to be used to deposit your refund.
Our representative will send you payment instructions for the re-booking fee once the availability of travel slots/date of your re-booking request is verified and checked by our team. If you have any questions, please email us at [email protected]
3. Barkota support will send you confirmation once the process is finalized.