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Below are guidelines when requesting to rebook

1. Contact the support team through email when requesting for rebooking.
Email us at [email protected]

2. You will be asked to submit the following requirements and information.

  • Passenger name

  • Passenger’s current booking details-i.e Shipping lines, Travel dates, Accommodation

  • Scanned copy of passenger(s) Valid ID.

  • Bank Details to be used to deposit your refund.

Our representative will send you payment instructions for the re-booking fee once the availability of travel slots/date of your re-booking request is verified and checked by our team. If you have any questions, please email us at [email protected]

3. Barkota support will send you  confirmation once the process is finalized.