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Rebooking Surcharge fees :Before departure: 10% / After departure: 10%
Ticket Expiry from date of departure : 1 month
Refund Surcharges Fee: 10 % before departure / 20 % after departure.
In the instance that the trip is canceled due to weather conditions and/or preventive maintenance, full refund will be applied. Only the base fare is refundable (Full Refund). Other fees such as service fee and web admin fee are non-refundable under any circumstances. For a round trip ticket, if the departure trip was canceled and the passenger wishes to cancel the return trip as well, a full refund will be issued. However, to waive the surcharges for the return trip, Barkota will coordinate with the shipping company.
For APOR and OFW passengers, please make sure that your ticket is being stamped for confirmation from the Philippine Coast Guard for it will be checked by the shipping line upon boarding. Thank you and keep safe everyone!