Any request for a refund, or revalidation shall be subject to surcharges, provided that the original, complete set of the ticket is surrendered, and the passenger named herein presents a valid ID bearing his photograph. Refund and revalidation of tickets shall only be accommodated during office hours (8:00am to 5:00pm) from Monday to Saturday except for meritorious cases. Validation of refund ticket is up to 2 months (60 days).
Refund Issuance surcharges
A. 1 - 20 days - 15%
B. 21 - 40 days - 30%
C. 41 - 60 days - 60%
